Purchase Guide

Time period and postage rates

Peninsula
Times: 48 – 72 hours
Cost: 6 €

Balearic Islands
Times: 2 to 5 working days
Cost: 9.50 €

Canary Islands
10 working days
13.50 € (Customs fees to be borne by costumer)

International
Queries: info@bo-cosmetics.com

 

Status of order

Our warehouse will prepare your order.

As soon as we send your order you will receive an email to the address provided, sent directly by the transport/shipping company informing you of the delivery date.

 

Refund period

All refunds will be processed in three working days following arrival to our warehouse. Once your refund has been approved we will send you a confirmation email. PayPal refunds: Your refund will appear in your account within 30 days following receipt of the email confirming your refund. To transfer funds to a different account you will need to contact PayPal.

Do you need help? Is there a problem with the item you have received?

Please inform us immediately by contacting our team using the contact form. We will resolve the problem!