Return and Cancellation Policy

You may return one or more purchased articles,
within a period of seven working days following delivery of your order.

Please ensure that the articles are in the same condition that they arrived in,
with the original packaging and the seal.

It is not possible to exchange one item for another.

If you intend to return an item, send an email to info@bo-cosmetics.com with “return” in the subject line. In the email you must state the date of purchase and the name of the person who made the purchase. We will respond in a maximum of 3 working days indicating what address to return the product to (with postage paid). Include the packaging and protect the product so that it arrives to the warehouse in perfect conditions.

It may take up to three days for the return to be accepted following delivery to the warehouse.